“A former Army officer, Matt brings a wealth of lived veteran experience to the Servulink team with 30 years’ service in Australia and overseas. His skills include team building and leadership, detailed planning, execution, strategy and policy development, complex problem solving, change implementation, risk management and capability development.

Matt has a depth of understanding of government processes and policies, having been engaged as a Management Consultant with clients such as the Departments of Veterans Affairs, Defence, Home Affairs, the Australian Border Force, the Attorney General’s Department and Services Australia.

During his military career, Matt’s roles included leading inter-Departmental coordination, strategy development, planning and implementation; development and design of Continuous Improvement and Change Management projects; strategic planning; and providing leadership, management and oversight of personnel recruitment, selection, training, education and international engagement.

Matt has successfully engaged diverse stakeholders to generate outcomes, having served in the UK and the US, and with operational command, planning and liaison experience in the Southwest Pacific, the Middle East and Afghanistan. He continues to serve as a Reservist.

As a veteran and father, Matt is a passionate advocate for the unique health and wellbeing needs of our serving and former-serving veteran community and their families. He is a Graduate of the Australian Institute of Company Directors, the University of Canberra (Masters of Management) and UNSW (Science degree).
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“As a leader in the Servulink executive team, Ian is responsible for finding expert talent, creating endearing client relationships, ensuring a financially stable and dynamic organisation with positive outcomes for Veterans and their families at its core.

Ian provides world best practice collaboration expertise, detailed understanding of corporate business and provides 20+ years experience in running profitable client facing organisations. Ian is a certified Master Trainer who has worked with hundreds of organisations to support better and faster client engagement and ultimately building long term endearing client relationships.

Prior to Co-founding Servulink, Ian has worked for a number of world leading engineering, research and sales driven organisations including Australia’s CSIRO, Siemens AG and General Electric in executive roles including Executive Manager, Country Sales Manager, Head of Strategic Marketing and Leader, Global Corporate Accounts.

Ian holds a Masters Degree in Marketing from the University of Technology, Sydney and Bachelors degrees in Chemistry and Psychology from the University of Sydney. Currently a Board Member of the global charity Enactus and previously Ian has held the role of Entrepreneur in Residence at CSIRO from 2017 to 2019. ”

“As part of the Servulink executive team, Michelle is responsible for advice on mental health.

Michelle is a psychologist registered with the Australian Health Practitioner Regulation Agency. She has over thirty years’ experience in military mental health and psychology. Michelle has extensive experience in mental health training, counselling, psychological assessment and mental health policy and strategy.

Her professional interest areas include personal resilience, organizational climate and culture, and evidence-informed policy and practice in developing early intervention and preventative strategies.
 
Michelle is passionate about the development of well-being and resilience and using positive psychology in helping individuals reach their true potential and achieve their goals.
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Michelle holds a Masters degree in Public Health, a Masters degree in Health Management and a Bachelor degree in Psychology (Honours) from the University of New South Wales, Sydney. She will complete a Master of Coaching Psychology at the University of Sydney in November 2021. ”

“As leader of the Servulink technical team, Shane is responsible for advice, delivery and software engineering in the Information Technology domain for Servulink and their partner organisations.

Shane provides a wealth of experience in Information Technology particularly in the areas of software engineering, database administration, code conversion and UX/UI Design.

Shane has worked in a variety of industries such as Telecommunications, Banking and Finance, Share Registry, Retail, Insurance, Legal and Defence, for organisations including Telstra, Insurance Australia Group, Boardroom, and Lexus Nexus.

Shane spent 5+ years working as a software engineer for Solutions from Silicon developing Mine Warfare Tactical Command software encompassing Mine Hunting/Sweeping Signaling and Clearance Diving that is used by several Navies around the world including Australia, New Zealand, and the United Kingdom.

Shane holds a Bachelors Degree in Computer Science from the University of Sydney and a significant number of certificates of compliancy from international ICT organisations.”

“Servulink’s Communications and Engagement Executive Manager Ky is a compassionate individual who understands first-hand how a life of military service can have a long-lasting impact on veterans and their families.
 
Married to a former serving army veteran for more than 20 years, Ky says now: “Servulink has really come about from our own experiences. We know the kinds of support that veterans and their families need but it’s really hard knowing where to go and who to turn to. We trust that this app will make it easier for families to quickly and simply find the support they need”.
 
The focus of Ky’s professional and volunteer experience demonstrates a commitment to services and support that promote wellbeing, social inclusion and empowerment. After beginning her career in the corporate health sector, Ky has been heavily involved in a range of community support initiatives working with some of the most vulnerable members of our community.

For the past 5 years Ky has worked with the Red Cross Social Inclusions Program and she is currently a Lifeline Crisis Supporter and a passionate advocate for mental health and suicide prevention.
 
Ky holds a BA in Business Management from Victoria University and has recently undertaken post graduate studies at Charles Sturt University in Gerontology.
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